The Department of Transportation announced that its automatic refund rule has taken effect, making it easier for passengers to understand when they can obtain a refund.

Hundreds of flights were delayed or canceled at Phoenix Sky Harbor Airport on Tuesday because of severe weather in the Northeast. Here's what we know.

Grounded Silver Airways customers are entitled to refunds for flights not taken, but employees face a tough fight as they ask a court to help retrieve back pay.

Over 90,000 customers complained about airlines refusing to refund canceled travel in the pandemic last year; 57 times more than 2019. Many are fighting for refunds while some face expiring vouchers.

In early March, Silver Airways abruptly canceled all flights in and out of the Orlando International Airport. Customers who were impacted by the cancellations received refunds.