The COVID-19 pandemic shone a light on the work and needs of the healthcare workforce like never before, resulting in an ...

2 Professor of General Practice, Department of General Practice, University of Antwerp, Universiteitsplein 1, 2610 Antwerp, Belgium 3 Professor of Quality in Health Care, Clinical Governance Research ...

How therapeutic relationships develop in group-based telehealth and their perceived impact on processes and outcomes of a complex intervention: a qualitative study ...

Patients, clinicians and managers all want to be reassured that their healthcare organisation is safe. But there is no consensus about what we mean when we ask whether a healthcare organisation is ...

3 Pharmacy Department, Queens Medical Centre, University Hospital, Nottingham NG7 2UH, UK Correspondence to: Mrs R L Howard, Division of Primary Care, School of Community Health Sciences, University ...

1 GKT Concordance Unit, Department of General Practice and Primary Care, Guy’s King’s and St Thomas’ School of Medicine, King’s College London 2 Department of Practice and Policy, The School of ...

Background Many hospital systems seek to improve patient satisfaction as assessed by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys. A systematic review of the ...

Correspondence to: Dr J Øvretveit, Professor of Health Policy and Management, The Nordic School of Public Health, Goteborg, Box 12133, S-40242 Sweden; jovret{at}aol.com. Quality improvement ...

Correspondence to Professor Paul Batalden, The Dartmouth Institute for Health Policy and Clinical Practice, Lebanon, NH 03766, USA; paul.batalden{at}gmail.com Our interactions during the Colloquium ...

1 Department of Community and Family Medicine, Dartmouth Medical School, Hanover, NH, USA 2 Departments of Pediatrics and of Internal Medicine, Dartmouth Medical School, Hanover, NH, USA 3 Veterans ...