The DOT is opening an investigation into airline frequent flyer programs. The DOT says airlines may be using points devaluations and other accounting techniques that are not consumer-friendly.

Airlines’ highly lucrative – and sometimes mysterious – frequent flyer and credit card rewards programs are now subject to an unprecedented federal consumer protection probe.

Frequent flyer miles are one of the most popular loyalty programs. Delta, which said in 2020 it had more than 100 million frequent flyer members, last year added a record 8.5 million members.

Airlines’ highly lucrative – and sometimes mysterious – frequent flyer and credit card rewards programs are now subject to an unprecedented federal consumer protection probe. The Department of ...

The Department of Transportation said it is opening an investigation into airline frequent flyer programs, accusing airlines of potentially illegal points devaluations and other accounting ...

Airlines’ highly lucrative – and sometimes mysterious – frequent flyer and credit card rewards programs are now subject to an unprecedented federal consumer protection probe. The Department ...

(CNN) — Airlines’ highly lucrative – and sometimes mysterious – frequent flyer and credit card rewards programs are now subject to an unprecedented federal consumer protection probe. The ...

(CNN) — Airlines’ highly lucrative – and sometimes mysterious – frequent flyer and credit card rewards programs are now subject to an unprecedented federal consumer protection probe. The ...

Airlines’ highly lucrative – and sometimes mysterious – frequent flyer and credit card rewards programs are now subject to an unprecedented federal consumer protection probe. The Department of ...

(CNN) — Airlines’ highly lucrative – and sometimes mysterious – frequent flyer and credit card rewards programs are now subject to an unprecedented federal consumer protection probe. The ...

(CNN) — Airlines’ highly lucrative – and sometimes mysterious – frequent flyer and credit card rewards programs are now subject to an unprecedented federal consumer protection probe. The ...