Egypt's outsourcing sector is vital for advancing the country's economy, offering abundant opportunities for its young population. With over 500,000 graduates annually from over 90 universities and ...

Many companies continue to integrate various business services and functions into their in-house centers, often referred to as "captives.” Recent data from Everest Group suggests that these centers ...

Our world is constantly changing, bringing new challenges to governments around the globe. Flexible, cost-effective digital solutions from Teleperformance can help you introduce, expand, or adjust ...

The COVID-19 pandemic profoundly impacted businesses worldwide, presenting unprecedented challenges that required adaptability, resilience, and innovation. At Teleperformance, we've embraced the ...

Teleperformance's dedication to environmental sustainability continues to be embodied through Citizen of the Planet (COTP). Launched in 2008, COTP aims to drive significant ecological change, driven ...

In healthcare, customer service consistently emerges as a cornerstone of exceptional patient care. Excellent customer support translates to meeting patient needs no matter their ailment. Healthcare ...

With advancements in technology, changing consumer behavior, and the unforeseen impacts of global events like the pandemic, the automotive industry is at a crossroads. The industry emphasis is not ...

Global ad spending is expected to top $1 trillion by 2026. Digital ad revenue now represents nearly 70% of the total ad spend. And it’s likely to grow by 10% or more while traditional ad media stays ...

In the business world, adaptability is the key to longevity. That’s why business leaders need to learn about the dynamic world of business transformation services, including what they are, how to ...

At Teleperformance, we reinforce our commitment to creating an inclusive workplace that champions diversity and equity. We envision a better and fairer world for all – a world where women are given ...

Managing your Amazon Elastic Compute Cloud (Amazon EC2) and Amazon Relational Database Service (Amazon RDS) instances efficiently can lead to significant cost savings. AWS Instance Scheduler is a ...

New York, April 18, 2024 – Teleperformance, a global leader in digital business services, has been named a Leader in Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2024. The leading ...